Many people get behind the wheel of a car without understanding how it works. They know it gets them from point A to point B, and that’s what matters. However, when the car breaks down, they must trust a mechanic to do the work properly and only complete the necessary repairs.
How can a driver choose a reputable facility offering auto repair in Chico, CA? What should they look for when selecting this repair shop? Every driver should ask these questions before turning their vehicle over to a mechanic.
What Are the Repair Options?
Owners often find there is more than one solution to the problem they are experiencing with their vehicles. Mechanics might direct the owner to the most expensive option without mentioning less costly solutions. Ask the mechanic if there are other ways to fix the car and have them explain the benefits and drawbacks of each solution. Drivers should never feel intimidated. They own the vehicle and should ask as many questions as needed. The mechanic is there to help drivers understand what will work and why they recommend a particular solution over others.
What Certifications Do the Mechanics Have?
Ask the facility manager what certifications the mechanics hold. National Institute for Automobile Service Excellence (ASE) certification should be required of any mechanic working on a vehicle today. This certification shows that the mechanic is experienced and knowledgeable about cars. To maintain this certification, the mechanic must undergo regular testing and demonstrate their knowledge of the latest automotive technology.
What Happens to the Old Parts?
Drivers have the right to request their old parts. Every person should ask to see these parts for two reasons. First, it proves the part was replaced. It also allows the driver to learn more about how the vehicle works when they see the defective and new parts. Drivers may be unable to take the old parts home for various reasons, but this doesn’t mean they cannot see them. Make it mandatory for the mechanic to show all the old parts before working on the car. If they refuse, take the vehicle elsewhere.
How Can Similar Mechanical Failures Be Prevented in the Future?
Mechanics should work with drivers to keep their cars in good running condition. A comprehensive maintenance plan can help them do so. Vehicle manufacturers offer recommended maintenance schedules. However, the mechanic sees and works on the car. They should be able to provide more information about maintaining the vehicle based on what they see when working on it.
One driver might find they can go longer between oil changes, while another driver will need to have their tires rotated more often based on where they drive. The mechanic can provide an adjusted maintenance schedule to keep the car in working order. Consider investing in a maintenance plan to save money in the long run.
What Warranty Comes with the Work?
An auto repair shop may warranty its work. Always work with shops that stand behind what their mechanics do. If a shop doesn’t offer a warranty, don’t allow the mechanics to work on the car. Take it somewhere else.
Ask other questions before trusting your vehicle to an auto repair shop. A car is an asset that drivers must protect, and the right mechanic will help owners do so.
